There’s no doubt medical practitioners benefit immensely from transcription services. They eliminate data entry and record checks from the practitioners’ plates, hence allowing them to concentrate on their core business: practicing medicine. For health facilities with high volumes of records, outsourcing the work to a professional service provider is of enormous relief.
However, deciding on the exemplary transcription service to use is daunting. If you’re not a professional, it’s hard to determine which company is right for you. Fortunately, this guide highlights some of the factors you need to consider when choosing a transcription service provider.
Choosing a Professional Medical Professional
Undoubtedly, a professional transcriptionist provides invaluable services to medical practitioners. Discussed below are some of the benefits of choosing a professional medical transcriptionist.
- Improved accuracy: Trained medical transcriptionists have a keen ear and eye for their work. They can transcribe the most complex and complicated medical lexicons without much problem. Besides, most service providers guarantee 99% accuracy in their work.
- Efficient workplace: Professional medical transcriptionists free up nurses’ and doctors’ valuable time. For instance, imagine coming home after a long hour of work only to spend another hour on desk work. That can prove to be extremely tiring. A medical transcriptionist can help by removing the burden on healthcare professionals.
Now that you’re aware of the benefits of medical transcription let’s look at some questions to ask while looking for a medical transcription service provider.
How Much Do They Charge for the Services?
The cost of transcription services varies from one provider to another. Besides, it all depends on the quality you request. However, some service providers use the per-minute approach to calculate the overall cost. Most service providers use the 65 Visible Black Character (VBC) line approach. When computing prices, ensure you pay for the services you require. Some providers might increase their prices based on the quick turnaround time required. For fast and accurate results, you can trust GoTranscript for medical transcription services.
How Do They Handle Confidentiality?
When choosing a service provider for medical transcription, you must ensure that they comply with HIPAA regulations. According to the laws, healthcare facilities must meet specific security requirements when handling patient data, and medical transcription providers are no exception. Professional transcription service providers impose non-disclosure agreements and have systems in place to split a single recording into several files for different people to transcribe.
What’s Their Document Handling Process?
Professional service providers leverage different online editing tools like e-signatures to ease their work process. Thus, physicians and other medical officers can view, edit and add their signatures to the documents without printing them. Find out if a provider will deliver the transcripts in a suitable format. Most importantly, ask if they offer free storage, backup, and the level of security provided for the shared files.
What’s Their Final Work Delivery Process
Medical transcribers rely on electronic health record (EHR) integration levels to deliver the final work to their clients. However, others use the copy-paste method to provide data to clients’ files. Most providers have online profiles where health facilities can log in and view all the completed tasks. Make sure to find a vendor with a solid notification process. At the very least, they should send emails related to job progress and completion.
What Are the Contract Terms?
Contracts are critical documentation for any organization. They include the crucial details of the service level agreement. Therefore, scrutinizing the words helps spot any pitfalls. Also, you need protection and quality assurance, for instance, money-back guarantees, if the service provider fails to deliver on their promise.
Although medical transcription vendors offer various benefits to healthcare facilities, you would want to work with one that guarantees the best data quality and access. Double-check your contracts, and don’t rush to sign any documents if you don’t understand the fine print. Otherwise, read more reviews about the company you want to work with beforehand. While looking for the correct vendor, double-check for hidden fees. Moreover, ask if all the services are included in the quoted price for you to get the final product.